i. Vaccine Allocation, Distribution and Scheduling

III. COVID-19 Vaccine FAQs

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i. Vaccine Allocation, Distribution and Scheduling


Since April 15, 2021, vaccine eligibility has included anyone age 16 or over and since May 10, 2021, eligibility has included persons age 12 and above . Vaccines continue to be provided through hospitals, clinics and pharmacies, individual medical providers and mobile PODS (points of dispensing). You may call the county at (714) 834-2000 to find if there is a mobile POD near you. Super PODS at Soka University, Anaheim Convention Center, Disneyland, and Santa Ana College, whic formerly dispensed vaccines, closed on June 5, 2021.

Multi-county entities, such as Kaiser Permanente, Providence and UC Health also provide vaccine to their employees, their members and residents of the community. Residents and employees of long-term care facilities, such as nursing homes and assisted living facilities, receive vaccinations through their facility, with vaccines provided through a federal program with CVS and Walgreens. Many local clinics and physician practices are now dispensing vaccines.

Recently, a new federal program provides vaccines directly to CVS, Walgreens, Albertson's and Rite Aid pharmacies and other pharmacies. Eligible residents may contact local pharmacies directly, and may check on which stores have vaccine by going to the CVS, Walgreens, Albertson's and Rite Aid websites. Most of these pharmacies are now taking walk-ins without appointments.

For most residents of Orange County, registration for vaccination is through Othena, which can be accessed at Othena.com. The state MyTurn.ca.gov website also allows registration on many Orange County sites. In-home vaccination is available for persons who are only able to be transported by ambulance and stretcher, or who are on a ventilator, or who have severe behavioral challenges and can't leave home. Call the county at (714) 834-2000 to schedule in-home vaccination.


The CDPH and CDC have placed equity at the forefront of considerations for vaccine allocation and distribution. Some communities have been harder hit by COVID-19 than others. The county has identified which communities are most vulnerable and have the highest rates of COVID-19 infections and deaths. Mobile PODS (Points of Dispensing) have been developed to reach out to members of these communities and provide vaccines to those who might have a difficult time obtaining vaccines. In addition, community clinics that serve low income clients within these communities are providing vaccine to them. Of course, members of these communities are also eligible to be vaccinated at the Super PODs until June 6, 2021. The goal here first and foremost is to reduce severe morbidity/mortality and negative social impact due to the transmission of COVID-19. Our overall approach to equity is to follow the National Academy of Medicine framework, CDC and CDPH guidelines as well as discussions with our local Vaccine Taskforce to achieve equitable allocations of COVID-19 vaccine.


County-operated 'Super PODS' at Soka University, Anaheim Convention Center, Orange County Fairground and Santa Ana College closed operation on June 5, 2021.

Mobile clinics will expand to provide vaccines throughout the county with emphasis on areas that have high numbers of cases. To find a mobile POD near you, call (714) 834-2000.

The County of Orange will assist businesses and community groups that want to arrange a mobile vaccine clinic at their site for their employees or members and families. This can include businesses, church groups, community associations, sports clubs, etc. The vaccine will be delivered and administered at your site. To find out more and download a flyer and sign-up instructions, go to the Orange County Health Care Agency Vaccine Resources webpage at https://occovid19.ochealthinfo.com/covid-19-vaccine-resources.

Multi-county entities, such as Kaiser Permanente, Providence and UC Health also provide vaccine to their employees, their members and residents of the community. Residents and employees of long-term care facilities, such as nursing homes and assisted living facilities, receive vaccinations through their facility, with vaccines provided through a federal program with CVS and Walgreens. Many local clinics and physician practices are now dispensing vaccines.

Recently, a new federal program provides vaccines directly to CVS, Walgreens, Albertson's and Rite Aid pharmacies and other pharmacies. Eligible residents may contact local pharmacies directly, and may check on which stores have vaccine by going to the CVS, Walgreens, Albertson's and Rite Aid websites. Most of these pharmacies are now taking walk-ins without appointments.

For most residents of Orange County, registration for vaccination is through Othena, which can be accessed at Othena.com. The state MyTurn.ca.gov website also allows registration on many Orange County sites. Individuals with medical or developmental conditions who are unable to leave their home to obtain vaccination in a community setting or clinic can request at-home vaccination by calling the OC COVID-19 Hotline at (714) 834-2000.

Those who need transportation to a vaccination site may also call this number to find free or public transportation that is available.


Vaccinators will be notifying their patients regarding 2nd doses. Second doses are prioritized in the same order and approach as the 1st dose.

OCHCA is deploying a virtual management system (Othena powered by CuraPatient) to support all vaccine activities in the county. This system supports scheduling 1st and 2nd doses, dissemination of reminders, and other care management activities. This system allows patients to receive their 2nd dose at an alternative site, increasing ease of access to the 2nd dose. For those who schedule their appointments through MyTurn, they will be reminded about their second appointment.


No. Vaccine brands should not be intermixed. Once one starts one brand of vaccine, they are encouraged to complete that full course with just that brand. One should not get one of each brand—this is not recommended as each vaccine is very different. The CDC recommends that a change of vaccine between the first and second dose only be allowed in individual cases where it is impossible to administer the same second dose.


Currently for most eligible people, registering and scheduling of an appointment is through the Othena system at www.Othena.com. By downloading the Othena app, you will be provided information on how to schedule a vaccination. One may also inquire about scheduling a vaccine with their provider/health system, or with a participating local pharmacy. You may also go to MyTurn.ca.gov to register for other providers or directly to pharmacy or health plan (e.g., Kaiser) sites. Most sites are now taking walk-in appointments also. If you have difficulty finding transportation to a vaccine site, or if you are unable to leave home because of medical issues, you may call (714) 834-2000 to arrange transportation or see if you qualify for in-home vaccination.


The County of Orange has several services available for persons who find it difficult to locate or travel to a vaccine provider. County-run mobile PODS will be located at various places throughout the county. To find out where a mobile POD near you is located, call (714) 834-2000. Transportation to vaccine providers is also available by calling the same number. For those who cannot leave home because they are on a ventilator or because of severe behavioral problems, or require an ambulance with a stretcher, in-home vaccination is available by calling (714) 834-2000.


If you’ve lost your Centers for Disease Control and Prevention (CDC) card after your COVID-19 vaccination at a non-County of Orange facility, please contact the business/health care system that originally provided the vaccination to request a replacement.

If you want a digital record of your vaccination, whether or not you still have your CDC card, you may go to the State of California’s “My Vaccine Record” site and enter your identifying information on their online form, then submit it. You will receive a link, which you can access with a pin of your choosing, to all of your vaccine information as well as scannable QR code that confirms that your vaccine record is authentic. The State record system includes all people vaccinated in California regardless of who vaccinated you. Go to https://myvaccinerecord.cdph.ca.gov/ to enter your information and receive your vaccine record.

If you lost your CDC card and want a replacement:
If you received COVID-19 vaccination at a County of Orange Super Point-of-Dispensing (POD) site or Mobile POD, you can:

  • Login to Othena.com or download the Othena mobile app for iOS/Android to view the details of your COVID-19 vaccination(s), including date(s) administered, vaccine type and lot number(s), vaccine site information, and the administering provider(s). If you find any incorrect details that are associated with your account, please notify Othena immediately by sending an email to support@compositeapps.net.
  • You can also email the OC Health Care Agency's Immunization Assistance Program (IAP) mailbox at IAP@ochca.com to request a replacement CDC card. Please note that you will be asked to pick it up in person by appointment only to show proof of identification.