OC Health Care Agency COVID - Action Summary

County Action Summary November 24 - November 30

Skilled Nursing/Assisted Living/Residential Care Facility Status

  • The definition of an ‘outbreak’ is two (2) or more confirmed cases of COVID-19 in facility residents within 14 days.

  • There are 29 facilities that currently meet this definition as of November 29th:

    Skilled Nursing Facility with Current Outbreak (16)
    Advanced Rehab Center of Tustin, Buena Park Nursing Center, Coventry Court Health Center, Freedom Village Healthcare Center, Gordon Lane Center Care, Harbor Villa Care Center, La Habra Convalescent Hospital, Mainplace Post Acute, Manorcare Health Services (Fountain Valley), New Orange Hills, Pacific Haven Subacute and Healthcare Center, Parkview Healthcare Center, Sea Cliff Healthcare Center, Stanley Healthcare Center, Terrace View Care Center, and The Pavilion at Sunny Hills.

    Elderly Assisted Living Facility with Current Outbreak (13)
    Arbor Palms of Anaheim, Brookdale Irvine, Brookdale San Juan Capistrano, Ck Homes/Neptune, Cottages at Artesia Gardens, Katella Senior Living Community Pearl Gardens, Meadowlark Gardens II, The Regency, Regents Point (ALF), Regents Point (MCU), San Clemente Villas By The Sea, Sunrise of Huntington Beach, and Sunrise Villa Bradford.

Medical Equipment and Supplies

Distributed Resources Quantity*
N95 masks 4,821,695
Surgical masks 1,836,355
Gowns 1,745,061
PPE - suit 17,955
Gloves 3,558,050
Eye Protection 326,886
Hand Sanitizer 308,709
Other Items 1,136,199
Total 13,750,910

*Approximates 2/18/2020-11/23/2020


Outstanding Resource Requests from the State Quantity
N95 Masks 0
Face Shields 0
Gloves 0
Gowns 0
Eye Protection/goggles 0
Hand Sanitizer 0

As of 11/16/20 the County has received 100% of requested State Resources


Donations To-Date

Donated Items Quantity
N95 masks 1,477,785
Surgical masks 91,893
Gloves 200,550
Face Shields 1,119
Goggles 191
Gowns 66,538
Suits 3,184
Shoe Covers 60
Hand Sanitizers 1,549
Disinfectant 12
KN95 or similar 56,963
ISO Gowns 20,250
Others 22,384



Hospital Support, Communication, Readiness, and Response

Bed Preparedness for Surge

a. Table 1 includes the current bed capacity in the hospital system. Due to sustained stability of the hospitals system, reporting has decreased to once a week for these indicators. As of 11/26/20, OC hospitals are at 69% occupancy. ICU bed availability is at 34% and ventilator availability is at 65%. The system has sufficient surge capacity with over 1,400 beds available.

Table 1

Current Bed Capacity*
Total # of Hospital Beds1, 2 6,036
Ventilators 1,094
Existing Surge Tents +200 6,236
Standby Surge Tents +200 6,436
Total Bed Capacity
(In Use & Standby)

1The total number of inpatient beds in the facility, including all surge beds, labor and delivery unit beds, and inpatient post-surgical beds. This includes the total number of beds for which the hospital could provide staff and equipment and is not necessarily reflective of the beds that happen to be staffed at the time the facility reports.
2Includes Surge Beds (~1,491)

Alternate Care Site Overview

Site closed 9/30/20 and placed in a “warm status” allowing it to be reactivated within 72 hours.


The data below is reflective of the County's COVID-19 Homelessness Response System which is being managed by Illumination Foundation, the contracted provider, and encompasses the following two components:

  1. Temporary Isolation Shelter for individuals who are sick or symptomatic for COVID-19
  2. Temporary Shelter for Vulnerable Populations, including asymptomatic individuals who are medically vulnerable and /or 65 years and older

Homeless Response

Access Referral Line 11/23 to 11/29 Total to Date
Incoming Calls to Access Referral Line 240 8,286
Calls that Resulted in Referrals 15 3,123

The chart below provides a breakdown of the occupancy by program component and by site.

  Current Occupany
(as of 11/29)
Availability Total Capacity
Temporary Isolation Shelters 56 109 165
Temporary Shelter for Vulnerable Population 29 0 26
Fullerton 29 (includes 3 partners) 0 26

Note: The Laguna Hills Motel and the Anaheim Hotel stopped operating as Project Roomkey Sites on Friday, October 16, 2020. The Orange Hotel and Huntington Beach Hotel stopped operating as Project Roomkey Sites on Friday, October 23, 2020. The Stanton Site has transitioned to Homekey operations.

Public Safety Net

Call Volumes

Hotline/Phone Number Call Volume
2-1-1 1,870
Adult Protective Services* 264
CalFresh 3,242
CalWORKs 367
Child Abuse Registry* 576
Community Counseling Support Services (HCA) 59
Economic Business and Recovery Call Center (OCCR) 164
General Relief 365
Health Referral Line (HCA) 654
Medi-Cal (SSA) 3,989
NAMI WarmLine (HCA) 1,802
OCLinks (HCA) 146
Office on Aging Call Line (OCCR) 366
Orange County Public Information Line (EOC) N/A

*Call Volume data are not available until 12/1/20, will provide a following updated report after.


In-Home Supportive Services

Round 16 of client welfare calls started 11/16/20. If the 1,165 clients to contact in this round, 1,035 calls have been made to date. Calls are targeted to recipients who are severely impaired and living alone, are 85 years and older and have 200 or more authorized hours with an IHSS provider. Additionally, the SSA IHSS hotline received 48 calls reflecting requests for immediate needs and resources from 11/23/20-11/25/20.

Public Assistance Applications

Total Applications Received (11/23/20-11/28/20)
Medi-Cal 917
CalFresh 1,828
CalWORKs 213
General Relief 190
Total 3,148

Emergent Need Benefits

Emergent Services (11/23/20-11/28/20)
Expedited Services 12
Transportation 1
EBT New Card Issuance (Includes CalFresh, CalWORKs, General Relief, Foster Care) 75
EBT Replacement Cards (CalFresh, CalWORKs, General Relief) 75
Total 460


Vulnerable Population Response

Home Delivered Meals

Measure Total
Meals Distributed 14,203
Individuals Served 4,061

Congregate Site Meals*

Measure Total
Meals Distributed 28,326
Individuals Served 5,510

*Meals provided in a drive thru setting at senior centers.


Great Plates Delivered Meals Program

Measure Total
Meals Distributed 190,512
Individuals Served 9,072
Restaurants Participating 63 (in 67 locations)

Great Plates Delivered Program will end November 30, 2020.

Jails Update

Measure Number of Individuals
Positive Cases* 591 total (9 current)
Pending Cases* 62
Quarantined (No symptoms)* 589 (includes 578 new bookings)
Medically Isolated (symptomatic)* 19

*As of November 30, 2020